Please give at least 24 hours notice if you need to cancel or reschedule your appointment. This allows for another client to enjoy the appointment & helps you avoid a cancellation fee. Any cancellations/no shows past the 24 hour mark before the appointment will be charged 100% of the missed appointment cost as a cancellation fee. This fee is to be paid before your next appointment can be scheduled.
Please be on-time for your appointments. If you arrive late for your appointment your services may be altered to fit the remaining time. If this happens you will still be responsible for the full amount of the services booked. If you are 15+ minutes late we may need to reschedule your appointment & you will be charged 100% of the services scheduled for that day.
I want you to be 100% happy with the services you receive in my chair. If you are not 100% happy with your service please let me know within 7 days of your appointment. This way I can get you in as soon as possible to adjust any haircut or color completely complimentary. Anything that is brought to my attention after the 7 day mark will not be eligible for a complimentary adjustment.
This does not include a "change of heart" about chosen service.
GUESTS IN THE SALON
I know it can be so much fun to bring a friend or family member to chat with during your service, however due to the limited amount of seating please attend your appointment alone.